Live Webinar : Humanising IT™: Transforming IT service management

Live Webinar : Humanising IT™: Transforming IT service management

Date: 12th November, Tuesday
Time: 11:00 AM to 12:30 PM (IST)

Speaker Profile:

Katrina Macdermid - Co-Founder & Director (HIT Global)

Katrina Macdermid - Co-Founder & Director (HIT Global)

Katrina is a globally recognised entrepreneur, an award-winning author, and a leading IT service management expert. Her best-selling book, "Human-centered design for IT service management," integrates human-centered design principles to ITSM, generating unprecedented interest. Considered a visionary & thought leader in the IT service management, learning and consulting domain Katrina is also an ITIL Master, former ITIL Global Ambassador and was a contributing author to all ITIL 4 official publications.

Facebook X LinkedIn WhatsApp Gmail