Change Management

Background:

Change management is a method for reducing and managing resistance to change when implementing process, technology or organizational change. Change management is not a process improvement method. Change management is a necessary component for any organizational performance improvement process to succeed, including programs like: Six Sigma, Business Process Reengineering, Total Quality Management, Organizational Development, Restructuring and continuous process improvement. Change management is about managing change to realize business results

Duration

2 Days

Content

  •   Change Management – Importance
  •   Change management process
  •   Readiness assessments
  •   Communication and communication planning
  •   Coaching and manager training for change management
  •   Training and employee training development
  •   Sponsor activities and sponsor roadmaps
  •   Resistance management
  •   Data collection, feedback analysis and corrective action
  •   Celebrating and recognizing success

Benefits

  •   Be able to implement new technology, management and other systems smoothly in the company
  •   Have change management champions

Who should attend?

  •   Managers who are responsible for key results
  •   Employees who are to be future leaders/ managers