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ISO/IEC 20000-1 | Information Technology

The ISO 20000-1 standard establishes a set of requirements for organizations to establish, implement, maintain, and continuously improve a service management system (SMS).

Organizations can use the guidance in this standard as a framework for managing SMS effectively. ISO 20000-1 (Service Management System Requirements) and ISO 20000-10 (Concepts and Vocabulary) were updated in September 2018 to address evolving needs and challenges in IT service management delivery.

 

Who Should Apply for ISO/IEC 20000-1 (IT)? 

All service providers, large or small, in IT services, facilities management, and business services wanting to ensure their services' quality should get ISO/IEC 2000-1. The ISO 20000-1 helps ensure services that adapt to the changing service delivery system. 

 

The Benefits of ISO 20000-1

  • • Get Globally recognized Certification 
  • • Enhanced customer satisfaction
  • • Quality service delivery 
  • • Better Understanding of business responsibilities and goals
  • • Ability to manage and protect the organization, assets, stakeholders, and management 
  • • Reduced number of incidents
  • • Risk incident management 
  • • Improving organization reliability 
  • • Quick response times with minimal disruptions to IT service

 

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 20000-1. In addition, our certified certification body conducts audits that follow the ISO 20000-1.

You can request a certificate from us to evaluate your organization's performance based on ISO 20000-1.

Related Certificates

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Security sTar Agencies Rating Scheme is a voluntary Certification and Rating Scheme for Private Security Agencies. The private security industry (PSI) of India is comprised of over 22,000 Private Security Agencies regulated through the Private Security Agencies Regulation Act-2005 and the Rules as applicable in the jurisdiction. Quality Council of India (QCI), India’s apex quality facilitation and national accreditation body, and the Central Association of Private Security Industry (CAPSI), the prominent organization for security professionals jointly owns the scheme.

Quality Austria Central Asia (QACA) is the pioneer and leading Certification Body that has been approved by QCI to take this quality initiative ahead in the field of Security and certify various PSAs to different levels as per the scheme criteria. QACA is being at the forefront of this scheme and an important stakeholder of this entire value chain.

 As a Certification body, QACA will certify the PSAs and the certified PSAs will have all the necessary requirements that one looks for in terms of credibility while engaging them for security requirements. While certifying a PSA, QACA assesses it on the basis of global best practices, international standards and Private Security Agencies Regulation Act-2005 licensing requirements that are prescribed in sTar agency guidelines.

Certification Levels under the Security sTar Agencies Rating (STAR) Scheme are as follows:

  • Level 1 – One Star – Meeting Compliance Requirements
  • Level 2 – Two Star – Established Compliance Management
  • Level 3 – Three Star – Consistent Operations
  • Level 4 – Four Star – Sustained Performance
  • Level 5 – Five Star – Assured Quality
  • Level 6 – Six Star – Trusted Excellence
  • Level 7 – Seven Star – Professionally Managed Security Operations

The importance of this scheme can be understood by the fact that ‘Government e Market’ place under the ‘Security and Manpower Services’ has mentioned the sTar Security Scheme at the document submission stage recognizing the merits and acceptability of the Scheme. The Scheme has been aimed to enhance the credibility of the PSA. The fact that this certificate is recognised in the national and international market gives tremendous opportunities to the PSA to open up new vistas of business across the globe. Hence QACA strongly recommends PSAs to avail this opportunity and get themselves STAR RATED.

For any clarification, you can go through the Scheme document enclosures or may contact us directly at: marketing@qacamail.com or prateek.kishor@qacamail.com

Kindly, download the registration form and mail us the filled copy for getting a quotation.

For Scheme related documents please visit the following link:

https://qcin.org/security-star-agencies-rating-scheme

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ISO 21001 is an international standard developed by the International Organization for Standardization that provides management tools for educational products and service providers. Its goal is to assist education providers in meeting the requirements and needs of their students.

The ISO 21001 certification ensures that the educational services provide effective and efficient services. The standards allow for a personalized experience for all learners, particularly those with special education needs and distance learners. Furthermore, by gaining ISO 21001 certification, you can show stakeholders that you are dedicated to improving your educational system.

 

Who Should Apply for ISO 21001?

ISO 21001 can be applied to educational organizations within larger organizations, such as professional training departments, whose core business is not education.

 

The Benefits of ISO 21001

  • • Improved alignment of educational mission, vision, goals, and action plans following ISO 21001
  • • Gaining a reputation for providing inclusive and equitable quality education
  • • Providing self-learning and lifelong learning opportunities to all
  • • Giving personalized learning and effective response to special educational needs
  • • Consistently providing processes and evaluation tools to demonstrate and increase effectiveness and efficiency
  • • Raising the credibility of the educational organization
  • • Enabling organizations to demonstrate commitment to education management practices in the most effective manner
  • • Uniformity of maintaining national standards within an international framework
  • • Increased participation of interested parties
  • • Encouragement of excellence and innovation

 

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 21001. In addition, our certified certification body conducts audits that follow the ISO 21001.

Other advantages that QACA provides are: 

  • • Delivering effective and efficient educational services
  • • Ensuring that learners receive the desired level of education while also improving productivity, safety, and well-being.
  • • Improve your competitiveness and credibility

You can request a certificate from us to evaluate your organization's performance based on ISO 21001

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IATF 16949 is a global standard certification for Automotive Quality Management Systems. The International Automotive Task Force (IATF) members collaborated to develop IATF 16949, then submitted to the International Organization for Standardization (ISO) for approval and publication. The document is a common automotive quality system requirement based on ISO 9001 and customer-specific automotive sector requirements.

The IATF 16949 standard emphasizes the creation of a process-oriented quality management system that allows for continuous improvement, preventing defects, and reducing variation and waste in the supply chain. The goal is to efficiently and effectively meet the needs of the customers.

 

Who Should Apply for IATF 16949 (Automotive)?

The IATF 16949 applies to any organization that produces components, assemblies, or parts for the automotive industry. Anyone involved in the production of materials, assemblies or heat treatment, production or service parts, welding, painting, plating, or other finishing services.

 

The Benefits of IATF 16949 certification

  • • An organization can demonstrate its ability to consistently provide products that meet the customer's needs and applicable statutory, regulatory, and product safety requirements.
  • • Putting the customer first, ensuring that their needs are met consistently, and increasing their satisfaction.
  • • Increase customer loyalty, add new clients, and expand your business by retaining customers.
  • • Improve customer satisfaction by using the system effectively.
  • • Implement systems-improvement processes.
  • • Helps in declaring your goals clearly and looking for new business opportunities.
  • • Expand into new markets, as some industries and clients require IATF 16949 certification before doing business.
  • • Identify and address the risks that your organization constantly faces.
  • • Work more efficiently to increase productivity and efficiency while lowering internal costs.

 

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for IATF 16949. Audits are conducted by our certified certification bodies that follow the IATF 16949.

 

We also help you with: 

  • • Recognize your customers' current and future needs and expectations.
  • • Connect the organization's goals to the needs and expectations of its customers.
  • • Ensure that customer needs and expectations are communicated throughout the organization.
  • • Plan, design, develop, manufacture, deliver, and support products to meet the needs and expectations of customers.
  • • Process effectiveness and efficiency

You can request an audit from us to evaluate your organization's performance based on IATF 16949. 

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Implementing and applying an occupational health and safety management system is a significant help in controlling and steering work protection, health, and safety risks. For example, using an occupational health and safety management system makes it possible to reduce absences resulting from sickness and accidents at work. Moreover, the management system is linked to a considerable improvement in legal certainty.

ISO 45001 is an international occupational health and safety standard that was developed to safeguard employees and visitors from work-related injuries and diseases. In addition, ISO 45001 certification was created to mitigate any circumstances that could cause irreparable harm to employees and enterprises.

 

Who Should Apply for ISO 45001 (OHS) Certification?

ISO 45001 is a global standard for occupational health and safety management systems that checks for procedures, guidelines and SOPs, to enhance employee and other personnel safety and health. This ISO 45001 standard is intended to apply to any business or industry-no, matter what the size.

 

The Benefits of ISO 45001 (OHS)

  • • Improving the accuracy of identifying danger and risk assessment
  • • Reduces downtime
  • • Reduce overall expenses of workplace events, and the number of claims for insurance premiums
  • • Obtain the internationally recognized QACA certificate.
  • • Enhances organization productivity through leadership involvement as well as worker participation.

 

How Can QACA Help You?

A Quality Austria Central Asia certificate verifies that internal corporate processes have been checked and are in compliance with the relevant standard for ISO 45001 (OHS). In addition, our certified certification body conducts audits that follow the ISO 45001 (OHS).

Other advantages include helping you with: 

  • • Worker Safety
  • • Risk Management
  • • Risk Reduction
  • • Injury Prevention
  • • Enhanced Occupational Health Measures
  • • Statutory Identification and Compliance Evaluation
  • • Improve Productivity
  • • Enhance Organizational Safety Culture

You can request a certificate from us to evaluate your organization's performance based on ISO 45001.