ISO 9001:2015 Lead Auditor Training

Objective

ISO 9001 provides organizations of all types and sizes worldwide with the opportunity to demonstrate their capability to deliver products and services in compliance with the requirements of the international state-of-the-art. Documented quality management systems now also serve to increase customer satisfaction and to improve the internal process. Over one million organizations worldwide have now complied with the requirements of this international standard. The 9001 model also provides a solid basis for those organizations that need to comply with industrial requirements (such as environmental and employee protection).

Motivation and benefits

There are many reasons and arguments in favor of the introduction of a quality management according to ISO 9001 and industrial standards:

  •   Stronger customer orientation and a demonstrable increase in customer satisfaction
  •   A massive reduction in complaints
  •   The process oriented approach
  •   A significant reduction in process and shadow costs
  •   promoting organizational development and internal communication
  •   Employee motivation
  •   A significant boost to the sense of responsibility of the employees
  •   A significant optimization of assessment procedures
  •   Significant costs and resource savings
  •   A demonstrable increase in the value of the company
  •   A significant contribution to assuring of the know how
  •   Successful certification leads in many industries to a listing as supplier
  •   Foundation for the developing of knowledge management

Important changes

Sl No. ISO 9001:2015 ISO 9001:2008
1. Scope Scope
2. Normative reference Normative reference
3. Terms and conditions Terms and conditions
4. Context of organization Quality Management System
5. Leadership Management Responsibility
6. Planning Resource Management
7. Support Product Realization
8. Operation Measurement, analysis and improvement
9. Performance evaluation
10. Improvement

Accreditations and registrations

Standards, norms, laws and regulations: ISO 9001

Accredited since: BMWA 07/1993

1st Certificates/ verifications issued: 11/1989

Special distinction: The rst accredited certification body in Austria

Standards, norms, laws and regulations: TL-9000

Area of application: Quality management systems for the telecommunications industry (Standard of Quality Excellence for Suppliers of Telecommunications in short QuEST –Forum)

Accredited since: BMWA 04/2001

1st Certificates/verifications issued: 12/2000

Special distinction: The rst accredited certification body in Austria

Area of application: quality management system for organizations of all sizes and all industries