IRF Trusted Mark Certification

IRF Trusted Mark certification providing companies


The ‘TRUSTED MARK’ Certification Scheme primarily aims to serve two purposes. The first aim is to award certification to retailers who demonstrate superior quality, practices, systems and infrastructure. The second aim is to inform and assure consumers through the certification that retailers are in compliance with the comprehensive quality requirements.

Certification to the ‘Trusted Mark’ assures that the organization has adequate systems and infrastructure in place to provide confidence to its customers in the quality of service provided by the organization. The ‘Trusted Mark’ certification facilitates trade, fair competition and consumer acceptance on a national, regional and international level.


Trusted Shop for retailers in formats like hypermarkets, supermarkets, convenience stores operating in brick & mortar, online or omnichannel.

Trusted Spa for health resorts offering therapeutic services such as massages, saunas, baths and manicures

Trusted Salon for parlours offering beauty, facial, hair, skin and nail care services.

Trusted Care for Gyms, Fitness and Wellness centres.

Trusted Restaurant for Restaurants & Eateries.

Trusted Cineplex for Multi and Miniplexes.

Trusted Fun Zone for Family Entertainment Centres, Gaming & Play Zones, Water/ Ice Parks etc.

Trusted Pharmacy for Retailer of medicines on prescription/ OTC.

Trusted Jeweller for jewellery retailers.

Trusted e-shop for e-retailers & service providers


“Quality Austria Central Asia Pvt. Ltd. (QACA) is a registered member with IRF and is approved to conduct audits for IRF TRUSTED MARK Certification Scheme.”

Quality Austria Central Asia Pvt. Ltd. is a joint venture of Quality Austria, Austria and Peacock Global Quality Assurance, India, established in September 2010. It is one of the leading IRF Trusted Mark certification providing company, Industrial Services (Inspection, Technical Advisory & Surveying Investigation) and Training agency in the fields of health, safety, environmental and business quality, having substantial experience and one of the best resources to carry out the services.

QACA is established to provide reliable services for the benefit of valued customers in a wide range of business institutions, industries and projects to meet specific requirements and changing customer needs.

QACA has a pan India presence with offices in Mumbai, Ahmedabad, Hyderabad, Bengaluru, Jaipur, New Delhi (HO), Kolkata, Chennai, Lucknow, Guwahati, Mohali & Pune.


  1. ISO 17020:2012 (QCI)
  2. ISO 17021:2015 (QCI)ISO 17024:2012 (QCI)
  3. ISO 17024:2012 (QCI)